Help Desk

SOCKETWorx Core 21

• One SQL Server per Diagrams API server
• PDFs use Arial instead of the template's font
• Datasheet Templates: Kendo Spreadsheet Editor - Keeping datasheet templates intact through the
• Web Forms Firewall Requirements
• Issue & Export Datasheets from Connection Dashboards
• Hangfire: Could not enable Service Broker. Falling back to Polling
• Standard Operating Procedure; Adding Spare SaaS Projects
• SOCKETConnector Guide
• Model Viewer Guide
• Standard Procedure; Drawing Index for AutoCAD Projects

See all 21 articles

SaaS Work Orders 2

• P&ID Drawing Work Order Creation
• P&ID Drawing Work Order Approval

SaaS Electrical 6

• Standard Eng'g Procedure; Conduit, Tray, and Cable Schedules
• Standard Eng'g Procedure; Single Line Electrical Drawings
• Standard Eng'g Procedure; Loop Drawings
• Standard Eng'g Procedure; Circuit Breaker Panel Drawings
• SaaS Electrical + DIAGRAMS = Drawing Automation
• Standard Eng'g Procedure; I/O Control Point Wiring

SaaS Mechanical 3

• Standard Eng'g Procedure: AutoCAD Plant 3D Report Revisions
• Piping Isometric Work Orders: Create, Assign, and Track
• AutoCAD PLANT 3D Tap Welds: Don't be fooled by Size!

DIAGRAMS 15

• How to publish inspection circuits automatically from DIAGRAMS
• DIAGRAMS, a great AutoCAD project drawing manager!
• Extract AutoCAD blocks from drawing files as DIAGRAMS symbols
• Convert CADWorx P&ID Drawings into DIAGRAMS
• Set P&ID Piping data so it propagates to In-line/Off-line symbols.
• Off-Page Connector setup, configuration and best practices
• Extracting DIAGRAMS SQL Project content so it can be transferred
• How to Copy Routes, Symbols & Groups in DIAGRAMS?
• Using SYS_MasterID & SYS_RouteNumber Fields on Projects
• Placing Tag and Label Annotations on Routes, Symbols, & Groups

See all 15 articles

ATTEWorx 2

• Bulk Block Replacement processor added to ATTEWorx
• Managing Revision Tables in AutoCAD drawings with ATTEWorx

BUBBLEWorx 16

• BUBBLEWorx, BOM Sync inspects associations and colorizes issues
• BUBBLEWorx, MML Sync inspects associations and colorizes issues
• Hyperlink Piping BOM Bubbles to Collect Material and WELD data.
• AutoCAD Plant 3D - Weld Mapping with BUBBLEWorx
• Create 3D Piping Isometric weld map drawings quickly
• BUBBLING Parts with Unique Markers; ID + COUNT = PMI
• BOM Drawing with Details and a Combined Materials List
• SOCKETCad/LINKWorx license not found
• Zero Width Columns Error
• Error when placing bubbles in Auto Mode

See all 16 articles

ELECTROWorx for CWx 3

• Inserting ELECTROWorx CWX fittings along conduit routes
• Sliced ELECTROWorx CWX Cable Tray missing in BOMs
• Slice ELECTROWorx cable tray in CWX

ISOWorx 6

• ISOWorx enhances Mechanical Integrity Programs
• ISOWorx Connects to SOCKETWorx Eng'g Line List data
• Modify AutoCAD PLANT 3D BOM tables and companion Excel files
• Extract Excel workbooks from CADWorx Piping Isometric drawing files
• Delivering BOM and WELD files with CADWorx PIPE isometrics
• Missing ISOWorx BOM/Weld Lists Tab

MTOWorx 8

• Standard Procedure; Inspecting 3D Models for Pipe Class deviations
• Track 3D piping changes in CADWorx and AutoCAD PLANT 3D?
• Inspect 3D Piping model part numbers automatically
• MTOWorx; 5 Built-in Reports for CADWorx and AutoCAD Plant 3D
• Filtering BOMs by using CADWorx Program Codes
• How to filter MTOs by XREFs and LineTags?
• Bulk Change Pipe Properties in CADWorx and AutoCAD PLANT 3D
• Why are my Bolts and Gaskets missing from the BOM

SPECWorx 4

• No Part Numbers Required! Improve project material Quality Control.
• Browsing and inspecting CADWorx Plant pipe specifications for errors
• Enhancing CADWorx® Pipe Specs before converting to AutoCAD® PLANT 3D Specs
• Adding CPak SPECWorx to P3D Content folders

VIEWWorx 3

• How to create Layout Drawings from AutoCAD 3D Models
• Set up layout drawing templates for VIEWWorx
• Create Layout Drawings of Rotated Piping

Licensing 26

• How to Refresh ECE Software Licenses Expiration Dates
• Activating Software Standalone License
• Installing and Activating Software Network Licensing on a Server Machine
• Activating Software Network Licensing on a Client Machine
• How to Activate ECE Software Licenses Manually
• Send Your Worx Licensing Log File to Support
• Send Your Machine Id to Support
• Troubleshooting License Activation and Deactivation Connectivity
• How To View In Use Network Software Licenses
• Moving Network Licenses To A New Server

See all 26 articles

Installation 10

• RIBBONWorx or other Worx plugins not staying loaded
• Installing the Worx Plugins
• AutoCAD 2025 and Newer Compatibility
• How to Silent Install Worx-Plugins
• Worx Plugin Installer Log file instructions
• Error: You cannot install 64-bit Microsoft Access Database engine
• Loading the Worx Plugins
• Uninstalling Worx Plugins from workstations
• Worx Plugins Open Their Palettes When AutoCAD Starts
• Getting Started with the Worx Plugins

Worx Plugins 6

• Setup Metric Environment For Worx Plugins
• Export and Send Your Worx Settings to Support
• Export and Send Your Worx Plugins Log File to Support
• Import Worx Settings from another computer
• Check For A New Version Of The Worx Plugins
• Worx Plugins Error Numbers — Complete Reference