Licensing
Issue: You have renewed your ECE Software License for another year and need to update the expiration date in the ECE License Manager. Causes: Your lic...
Tue, Oct 10, 2023 at 10:21 AM
Software License Activation This is an easy process. Every software license is issued by the ECE Orders Team. After purchasing annual subscriptions, lice...
Wed, Sep 4, 2024 at 4:40 PM
The ECE License Manage is delivered electronically and can be downloaded here: Download Page. The ECE License Manager is installed with the Worx Plugins on...
Wed, Sep 4, 2024 at 4:41 PM
Once the ECE License Service is installed on the Network Server and the license is installed, there is the task of pointing all the User Machines to the ser...
Fri, May 26, 2023 at 9:44 AM
Issue: If you try to Activate a license and it fails we can activate them manually. Causes: User Email or Serial Numbers are incorrect Incorrect ...
Fri, Feb 17, 2023 at 8:52 AM
Issue: You need to send a copy of your Worx Licensing Log file to ECE Design Support. Causes: ECE Design Support has requested a copy of your Worx Lic...
Wed, Sep 20, 2023 at 2:26 PM
Issue: You need to send a copy of your Machine Id to ECE Design Support. Causes: ECE Design Support has requested your Machine Id. Solution: In...
Thu, Oct 19, 2023 at 3:15 PM
Issue: You are unsure which Network Software Licenses (NSL) are currently in use. Solution: On a client or server machine navigate to the ECE License ...
Mon, Feb 19, 2024 at 3:48 PM
Issue: The ECE Licensing Service needs to be restarted. Causes: The licensing type has changed. Licenses are not being released. Solution: Sign ...
Wed, Sep 20, 2023 at 4:55 PM
Symptom: At the office, you have no issues connecting and getting a Worx Plugin Network License. When you move offsite, the ECE Worx Plugin is no longer ab...
Mon, Jul 1, 2019 at 9:15 AM
Software License Deactivation On the computer or server that has the activated license, navigate to http://localhost:1968/SoftwareLicenses On the "Lo...
Thu, Mar 27, 2025 at 9:46 AM
Issue: On the client machines, the server status shows Inactive. However, the ECE License Manager is installed on the license server. The ECE License Mana...
Fri, Aug 18, 2023 at 11:45 AM
Issue: You are looking at the Sentinel HASP Admin Control Center and you need to determine which feature is which program Solution: Look for vendor I...
Thu, Oct 21, 2021 at 2:40 PM
Issue: You would like to view which software is being used by which user Solution: Navigate to the HASP License Manager: http://localhost:1947/_int_/...
Wed, Mar 22, 2017 at 12:39 PM
Issue: You are using a network lock, and a Worx Plugin will not find a license. Causes: There could be several causes for this. Please check the followin...
Fri, Aug 18, 2023 at 11:56 AM
Use the attached V2C file to update the stand-alone purple lock.
To apply the update:
1. Go to Start>All Programs>ECE Design>Worx P...
Tue, Aug 11, 2015 at 3:02 PM
Use the attached V2C file to update the ECE (Worx Products) network lock.
To apply the update:
Note: Make sure to unplug the lock from the s...
Thu, Aug 6, 2015 at 9:16 AM
To pull a .c2v file from your WORX Plugins key simply plug
your key into your machine key go to your start menu and navigate to the ECE
Design folder. Run...
Sat, May 25, 2019 at 8:56 AM
Issue: You need to update your Worx Plugins HASP key that is on a remote server Solution: Download the utility from this article OR Copy the ECE H...
Wed, Oct 31, 2018 at 2:21 PM
Here's a gif on how to connect to your license server. You'll have to find the server name where the red license dongle for the Worx Plugins is loca...
Wed, Oct 3, 2018 at 10:15 AM
Issue: On the Network License Servers tab, your License Server will show as Inactive. Causes: Something is preventing communications to or fro...
Fri, Oct 25, 2024 at 12:07 PM