Help Desk

Overview SOCKETWorx connects to SQL databases and provides an easy-to-use interface to extract, load, and transfer to Excel; basic reporting. Project...

What are Datasheets? Relative to this article they are historically Excel workbooks which engineers create.    They are created to convey enough informatio...

You are most likely reading this article because your company has purchased SOCKETWorx and you are responsible for standing it up and then getting it connec...

On install if you see the below error it is because the ASP.Net and .net Frameworks are not installed on the server through the features. ...

SOCKETWorx communicates with our licensing and configuration database housed on Azure SQL Server.  If you are blocking outbound traffic then please allow tr...

Add Delete Views Allows Roles to add or delete Views. Note, views can only be deleted by the view owner. Add Rows Allows Roles to add records (rows) to t...

Users browse to www.socketworx.com and login.  These steps walk you through the basics of creating and viewing PDF Markups using SOCKETWorx. Markups a...

SOCKETWorx runs on IIS.  IIS has three settings we recommend for response times: "Start application pool immediately"  The first is an Applica...

Is the solution a Cloud-Based or On-Premise application? SOCKETWorx connects to SQL databases, so what versions are supported and where can they be locate...

History: Projects are created to track various activities.  Some projects are Non-Billable or Firm-Fixed Price.  These project types do not require submiss...

This article describes data and file storage options for SOCKETWorx (https://www.socketworx.com) as a Service (SaaS) and SOCKETWorx Self-Hosted (SSH) on a I...

SOCKETWorx updates are supplied via Service Packs that can be downloaded from the SOCKETWorx Download Page. Please follow the below steps to apply a SO...