I've got an issue with ladders not generating. I have reloaded the support file, restarted, re-opened.
Do the two points of placement have to be directly in line? This may be my issue however I believe the 2 points are.
Thanks for the help.
Are you getting any error messages at the command line? I typed my numbers in so the points were not in line and it forced them to be.
When you say support file is that your Steel_I directory path in the setup command?
We were having this same issue but has been fixed with the hotfix for 2015 Cadworx Steel Professional.