PV Elite can sometimes fail to register dlls within the program, resulting in a multitude of errors that the end user faces. There's a simple way to "refresh" the installation that PV Elite is based on, in case any features ever get "bugged," you can fix it and get back to work.

Warning: the following steps will also remove any user customization settings that you have made to PV Elite.  

Warning: These steps involve editing your windows registry.  Performed incorrectly, these steps can seriously harm your computer.  Do not proceed unless you have a firm grasp on what is being shown, and if you have any questions on this process, please contact an ECE support tech for guidance.   

  1. First, close any instance of PV Elite that your currently have open.
  2. On your keyboard, use the shortcut (Win+R) to open up the run menu.
  3. Type in "regedit" without the quotes, press ok.

  4. On the left hand side, navigate to the following path:  Computer\HKEY_CURRENT_USER\Software\Intergraph CAS\PV Elite\
  5. Here, I have 3 different version of PV Elite on my computer, 2014, 2015, and 2016.  I am having a problem with my export to word in 2015, so I am going to highlight the 2015 folder, and click delete on my keyboard.

  6. Now close the registry editor, and open up PV Elite. The program will re-create the registry keys you just deleted, as if you had re-installed the program.  Try the word export at this point to see if it works.  

  7. If you still have a problem with your word export, send an email to support@ecedesign.com